A: NEXTV is the service provided through the Internet using Over The Top (OTT) technology. IPTV requires the separate broadband Internet channel, while OTT technology provides access to high quality video having just a regular Internet access. You don’t need to pay more for some special Internet to watch your favorite channels with NexTV.
A: Yes, NEXTV provides first month free trial to all standard packages. Client pays only $4,99 service fee to activate and maintain account. If by any reason client wouldn’t like to continue, you can cancel it any time. Anyway, before making such decision, please, give us a call.
A: Yes. NEXTV website supports industry-standard SSL encryption and undergoes regular independent security checks - Google ® Safe Browsing, VirusTotal ® Security Check. All the information submittied from our website is encrypted and cannot be stolen.
A: You can easily do it by yourself. Just follow the instructions here or give us a call at 1-866-645-8792 (Monday - Friday 10am - 5pm Eastern Time) and we'll guide your through the installation process (Monday - Friday 9am - 5pm Eastern time).
A: It is very easy to set-up the box , install NEXTV as a channel and activate your subscription. If you feel that you need any additional assistance – give us a call and our customer service representative will guide you through the process step by step. In some areas we can provide you with onsite assistance. In this case installation fee will apply
A: NEXTV offers different packages to serve interests of different ethnic groups in Canada. As quantity of channels vary from package to package, so the price does as well. Please, visit this page to find more about packages and prices
A: NEXTV accepts Visa and MasterCard. Visa debit and American Express are not allowed. For all other methods of payments, please, contact NEXTV Billing department (toll-free) 1-866-645-8792 Monday - Friday 9am - 5pm (Eastern time)
A: If you have one set-top box you have to pay package price plus $4.99 service fee plus applicable taxes.
For the 2nd box you have to pay extra only $4.99 service fee plus applicable taxes.
If you would like to connect more than 2 boxes, 2nd account should be created and starting from the 3rd box you will pay additionally full package subscription fee plus $4.99 service fee plus applicable taxes.
In case you'll activate additional boxes on your account by yourself you'll be charged by NEXTV automtaically without prior notification.
A: Just in case you want to suspend your subscription for vacation or
cancel your subscription you have to give us a call before your billing date.
Otherwise you will be charged one month upfront and you'll not get refund for this payment.